Support

Questions or problems? Email support@isosceles.app. A person reads every message.

Common questions

How do I connect my bank?

In the app, open Settings and tap Connect your bank. You'll sign in with Apple or with a code sent to your email, then log in to your bank through Plaid, our bank-data provider. Isosceles never sees your bank password. You can connect one bank; all of its accounts (checking, savings, credit card) come in together.

My bank sent me to its own website or app. Is that normal?

Yes. Many banks ask you to log in on their own site or app. When you're done, you'll come back to Isosceles to finish. If that doesn't happen, open Isosceles yourself.

What's the difference between the free snapshot and Isosceles+?

Free: we bring in your bank history once, then disconnect from your bank right away. Everything stays in the app, but it doesn't update. Each account gets one free snapshot.

Isosceles+ ($2.99/month): your bank stays connected and new transactions keep arriving.

How do I disconnect my bank?

Open Settings in the app and tap Disconnect next to your bank. We tell Plaid to end the connection and delete our access to it. What's already on your iPhone stays there.

How do I export or delete my data?

Settings → Export to CSV saves a copy of your transactions. Settings → Delete all my data disconnects your bank, erases everything on your iPhone, and signs you out. To also delete your account on our server, email support@isosceles.app from the address you signed in with.

How do I cancel Isosceles+?

Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Isosceles+, and tap Cancel Subscription. When it ends, we disconnect your bank; everything already in the app stays.